mmorris.xyz (portfolio)
I craft digital experiences to help make life easier. With a focus on market research, design thinking, and collaboration with cross-functional teams, I am dedicated to creating innovative and user-centered solutions.
Senior UI Designer @ Forth, Inc
Mar '22 - Present
Led UI/UX design efforts for Forth, Inc. A business to business SaaS CRM, I was the first UI/UX designer on the team.
Led design and redesign efforts of our B2B web app with a focus on enhancing the scalability of our software solutions while providing a more modern and user-friendly experience.
Collaborated with developers to implement a design system, creating consistency across our product while improving development efficiency. This led to 33% shorter project timelines.
Collaborated with developers and quality assurance testers to audit the implemented design solutions throughout the development process.
Facilitated cross-functional design workshops to align stakeholders on user journey pain points and design goals, ensuring team buy in and a user-centered focus.
Created wireframes, prototypes, and high-fidelity designs using design tools such as Figma and the Adobe Creative Suite.
Customer Success @ Unbanked
Jun ’21 - Apr '22 (Freelance)
Provided high-quality customer support for a fintech platform that bridges the gap between traditional banking and cryptocurrency.
Collaborated with product and engineering teams to identify and address common user pain points, contributing to platform updates to reduce future support need.
Managed and maintained customer support documentation, including FAQs and troubleshooting guides, to enable self-service support and reduce ticket volume.
Provided expert troubleshooting for digital wallet issues and cryptocurrency transactions while ensuring compliance with security protocols.
Product Design Intern @ Upped Events
Jun ’21 - Jan ‘22
Collaborated with the COO to design and launch new features for an event management platform focused on enhancing event experiences. Main project focused on designing a Kitchen Display System to improve vendor order management during events.
Conducted market research and competitive analysis to identify user needs and market trends, and used this information to inform design decisions.
Created feature analysis reports to evaluate and prioritize product features, and used these reports to develop a roadmap for future product development.
Developed high-fidelity prototypes using design tools Figma and conducted usability testing to gather user feedback to iteratively improve designs and enhance the user experience.
Product Development Intern @ FlaVR Labs
Nov ’20 - May ‘21
Designing the future of food experiences with physical computing. These physical products redesign the traditional experience of eating and drinking with an emphasis on health.
Conducted user, product, and hardware research for the development of an interactive eating plate. This work was used in grant proposals to the National Institute of Health.
Development of hardware and product design prototypes that were reiterated on with user feedback.
Cake, a 529 Savings Plan Investment App Concept
Designed a social platform to make saving money for college easier for parents.
Designed an extensive app prototype after conducting extensive user and market research.
Utilized user feedback to improve the interface for an enhanced user experience.
University of Colorado, Boulder
Fall 2018 - Spring 2021
B.S. in Creative Technologies and Design
Details & Accolades:
Concentration in Product Design and UI/UX Design
Graduated with a 3.7 GPA and Cum Laude Honors
Daniels Fund Scholar: A four year scholarship to any U.S. school given to students who have demonstrated academic and community excellence.